Enterprise Rent-A-Car

Contacts

Address:
1415a West El Camino Real, Mountain View, CA 94040
Get directions

Website:
enterprise.com

Phone number:
+1 650-967-6800

Categories:
Establishment   Car rental  

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Reviews about Enterprise Rent-A-Car

• Helen Marquis

  Apr, 20 2018
  ★ ☆ ☆ ☆ ☆
  Be careful if you’re late. Despite having used them many times before and being part of their loyalty programme, if you’re late they will give your car away. And if they’re sold out then you are screwed as they are the completely rude and unhelpful and lie to cover up their dreadful customer service. They told me the late show cancellation is stated in their Ts and Cs but not in anything that they actually send you. I've been through their website and can't actually find anything that says this! They also said they call customers before cancelling which was another lie. They ruined my weekend plans. Do not use.
• Teal Geiger

  Feb, 06 2018
  ★ ★ ★ ★ ★
  I had a great experience when I needed to rent a car for one day while my car was in the shop. I reserved my car online, and when I walked in to the Enterprise office in the morning, I was greeted kindly and there was no up-sell involved. A streamlined, straight forward process (I appreciate that immensely). It was easy to return the car and the keys after hours and there were no unexpected charges when the transaction was officially closed. Thanks Enterprise! You all are half a mile from my house, so whenever I need a car, you'll be the first place I walk to :)

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